Frequently Asked Questions





Q: What does the Scribe Wizard do?

A: In short, we transcribe.


However, our greater goal is to create marketing materials that you can use to reach a wider audience. In addition to basic transcription, we also write blogs, summaries, show notes, and pick-and-choose options.


You can have a look at all of our services here.


Here’s what we really love to transcribe:


If you have a project you don’t see here, but you really want to work with us, let’s have a chat! You can get in touch via our Connect page, or you can send us a chat message on the right-hand side of the page (desktop only).



Q: Why is the Scribe Wizard different?

A: Not only are we good at what we do, but we love it.


Maybe we’re bragging a little, but really—


We love it.


It’s an exciting role we play here—we’re working behind the scenes to help you produce documents that have an impact. We’ve become the go-to firm for transcription, proofreading, and content writing for many coaches, consultants, educators, and journalists.


We’re not just here to be a transcription vending machine.


We’re here to help your words reach your real audiences—and we want to make you look really good doing it. We want to develop a relationship with you to make sure your documents say what you really want them to say.


Actually, scratch that—we want to make them sing.


We triple-scrub proofread each document, the line of communication stays open, and you’ve got a team that actually cares about your project.


You can chat us. You can email us. You can even call us. And you’ll get the Scribe Wizard talking to you on the other end.


Want to find out more about how we can help you? Check out our Services page!



Q: What is your turnaround time?

A: 2 business days is our standard turnaround time.


You can also request same-day delivery for an additional $0.50 per audio/video minute. Ready to order? Let's start!



Q: How much do your services cost?

A: Our standard transcription rate is $2 per audio/video minute.


But we also offer blog writing and other content writing services.

You can order here or see our services here.



Q: What kinds of audio/video formats do you accept?

A: We can accept most video/audio file formats—try us.


And we’ve got you covered:

  • If it turns out that we can’t use your file, we’ll notify you right away.

  • If we can’t resolve the issue, then we’re happy to refund your money in full.




Q: What languages and countries do you support?

A: We provide English transcription services.


We specialize in serving the following locations (but we're not limited to them!):

  • United States

  • Canada

  • United Kingdom

  • Australia

  • New Zealand​



Q: Where can I see samples of your work?

A: You can click here to see examples of the work that the Scribe Wizard has done.


We've been on Upwork (Well, Jessi has!) since 2014. We just haven’t imported everything onto our website yet, so please excuse us!